This morning I stopped for my routine caffeine fix. I’m seriously getting addicted to these stupid nonfat Chais. Anyway, I walked inside my beloved Strabucks when the unthinkable happened….
Good morning OK Chick. I just started your drink. I hope it’s a Tall Day and not a Grande Day!
I was blown away! Talk about service. The guy knew my name, my real name, and he had my drink ready by the time I paid. Zero wait time. There was even a huge line at the drive-thru, and they still took care of me first. I love Starbucks. I don’t care what you say! My MBA friend, Thomas, always said Starbucks is the Wal-Mart of coffee; or something like that. But I disagree when it comes to service. The last time I checked, no one at Wal-Mart knew my name. Heck, they aren’t even friendly half the time. Today, I tip my hat off to my Strabucks guy. Thanks for making my morning. It’s because of you that I am going broke and addicted to these overpriced drinks.